FAQ
What countries are supported? The UK market is supported where checkout offers a delivery method for your postcode.
How soon will I receive tracking? After dispatch and the carrier’s first scan.
What is your return deadline? Statutory cancellation is 14 days plus 14 days to return; our goodwill window is 30 days for eligible items.
Can I use Apple Pay or another wallet? Use any wallet displayed by the secure checkout.
Why might the final card amount differ? Your bank may add an exchange or international fee.
How do I report a wrong item? Email support immediately with photos and your order reference.