Privacy policy

This policy covers information collected by nove-net at nove-net.shop. When you browse or purchase, we may receive your name, email, phone number, billing and shipping address, order contents, support correspondence, IP/device details, and cookie choices.

We use those details to provide the service you request: authenticate and process payment, pick and deliver goods, send transactional messages, manage returns, prevent abuse, comply with legal duties, and improve our products and website. We share data with Shopify, payment processors, fulfilment and postal partners, technology suppliers, and authorities where legally required. International processors must apply suitable UK transfer protections.

We do not sell personal data. We retain information for the period needed for fulfilment, customer service, accounting, fraud prevention, and dispute handling. You may request access, correction, erasure, restriction, portability, or object to direct marketing. Contact kristenlolanthe8898@outlook.com; complaints can be made to the ICO. You can manage non-essential cookies in your browser.